About This Policy
We wish to be as transparent as possible for our users, and this notice describes what tracking technologies we use and what we use them for.
When you visit the UK Leisure Parks website, we and our service providers acting on our behalf automatically collect certain data using tracking technologies called cookies and web beacons to ensure our website operates perfectly.
We do this by collecting data from users to personalise your visit to our website. Cookies are NOT viruses, trojans or malware. We cannot access your personal files on your computer or device.
What’s a Cookie?
A cookie is a small piece of data stored as a text file in your browser or in your browser’s storage on your hard drive. Cookies allow UK Leisure Parks to recognise your device as you navigate through our publicly accessible website (the UK Leisure Parks Site) or our account portal. We also use them to recognise return visitors to the UK Leisure Parks Site, helping make navigation and interaction more efficient, easy, and meaningful.
Cookies do not specifically identify you. Instead, they recognise your web browser. Unless you sign into the account portal or otherwise identify yourself to UK Leisure Parks, we don’t know who you are, even though you visited the UK Leisure Parks Site.
UK Leisure Parks uses both session and persistent cookies. Session cookies disappear from your computer or browser when you close it, while persistent cookies remain for longer – even after you turn off your computer.
You can turn off your web browser’s ability to accept cookies. However, doing so may impact certain features, like personalised settings, on the UK Leisure Parks Site or account portal.
| Cookie Type | Description | Management Settings |
|---|---|---|
| Required cookies | Functionality cookies allow the UK Leisure Parks Site and account portal to remember information you have entered or preferences you select, and provide enhanced, more personal features. These cookies allow you to optimise your use of UK Leisure Park’s account portal after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. | Required cookies are necessary to operate the account portal, so you can’t opt out of them. |
| Functionality cookies | Functionality cookies allow the UK Leisure Parks Site and account portal to remember information you have entered or preferences you select, and provide enhanced, more personal features. These cookies allow you to optimise your use of UK Leisure Parks account portal after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. | You can use your browser settings to opt out of functionality cookies. For more information on how to do that, click here. Note that opting out may affect the functionality of our Site or account portal for you. |
| We may use Flash cookies to store preferences you set inside your UK Leisure Parks account. | To manage privacy and storage settings for Flash cookies, click here. | |
| Performance cookies | Third-party service providers that currently place performance cookies include: | You can use your browser settings to opt out of performance cookies. For more information on how to do that, click here. |
| We may also have third party service providers help us track and analyse usage and volume statistical information from individuals who visit our Site. Or, we may use Flash cookies for this. Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. | To manage privacy and storage settings for Flash cookies, click here. | |
| For information on how to opt out of tracking technologies from Google Analytics, click here. | ||
| The above list of third-party service providers that place cookies is subject to change, and the list may not include all such providers at any given time. | For information on how to opt-out of tracking technologies from Google Analytics, click here. | |
| The above list of third-party service providers that place cookies is subject to change, and list may not include all such providers at any given time. | ||
What’s a Web Beacon?
We use web beacons along with cookies to gather data about the use of the UK Leisure Parks Site, account portal and interaction with emails from UK Leisure Parks. Web beacons are clear electronic images that can recognise certain types of data on your computer, like cookies, when you viewed a particular website tied to the web beacon, and a description of a website tied to the web beacon. For example, we may put web beacons in marketing emails that notify us when you click on a link in the email that directs you to the UK Leisure Parks Site or one of its pages. We use web beacons to operate and improve the UK Leisure Parks Site and email communications.
What We Do With IP Addresses
When you visit the UK Leisure Parks Site, account portal, or use our products and services, like our APIs, we collect your IP addresses to track and analyse information about the devices that are connecting to our systems and about where those devices are located. For example, we use IP addresses to track which regions visitors to our UK Leisure Parks Site or Customers logging into our account portal come from and to detect possible fraud.
How We Treat Do Not Track Signals
Various browsers allow a “do not track” (DNT) setting that relies on a technology known as a DNT header, which sends a signal to websites visited by the individual about the individual’s browser DNT setting. At this time, there is no general agreement on how companies like UK Leisure Parks should interpret Do Not Track signals. Therefore, UK Leisure Parks does not currently commit to respond to DNT signals, whether that signal is received on a computer or on a mobile device. UK Leisure Parks does, however, provide meaningful choices to you about the information that is collected through cookies and web beacons through the various opt-out options set forth above. We will continue to monitor developments around DNT browser technology and the implementation of a standard.
Managing cookies
You can manage and remove any cookies for your personalised preference by going to your browser settings and making the necessary changes. Please kindly note that this may prevent you from using parts of our website.
The following links go to the relevant help sections for the major web browsers and explain how to manage your cookies:
Chrome
https://support.google.com/chrome/bin/answer.py?hl=en&answer=95647&p=cpn_cookies
Safari iOS
http://support.apple.com/kb/HT1677
Firefox
http://support.mozilla.org/en-US/kb/Cookies?s=cookies&r=0&e=es&as=s
Android
https://support.google.com/accounts/answer/61416?oco=1&co=GENIE.Platform%3DAndroid
How you contact us
You may contact the Data Protection Team by Email at sales@ukleisureparks.co.uk or you may write to us at the address listed below:
UK Leisure Parks Ltd.,
Station Lane,
Scorton,
Garstang,
Preston,
PR3 1AL
Last Updated Nov 2025
